Shipping Policy

Last Updated: August 28, 2024

At Noxystore, we strive to ensure that your order is delivered to you in a timely and efficient manner. Please review our shipping policy to understand how we handle your orders.

Order Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery estimates vary depending on your location and the shipping method selected at checkout.
  • Estimated delivery times:
    • Standard Shipping: 5-7 business days
    • Express Shipping: 2-3 business days
    • International Shipping: 7-14 business days
  • Please note that delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control.

Shipping Locations

  • We ship to addresses within [country/countries], and we offer international shipping to select destinations.
  • Please note that we do not ship to P.O. boxes or military addresses (APO/FPO).

International Shipping

  • Your order may be subject to import duties and taxes (including VAT) which are incurred once a shipment reaches your destination country. Noxystore is not responsible for these charges if they are applied and are your responsibility as the customer.
  • Customs regulations vary by country; it is your responsibility to ensure compliance with laws and regulations.

Order Tracking

  • Once your order has shipped, you will receive a shipment confirmation email that includes a tracking number. You can use this number to track your order through the carrier’s website.

Shipping Delays

  • While we strive to ensure timely delivery, shipping delays may occur due to unforeseen circumstances such as severe weather, carrier issues, or customs delays for international shipments.
  • We are not responsible for delays caused by the shipping carrier or customs.

Damaged or Lost Packages

  • If your order arrives damaged, please contact us immediately at contact@noxystore.com with photos of the damage, and we will assist you with a replacement or refund.
  • If your package is lost in transit, please contact us, and we will work with the carrier to locate your package. If the package cannot be found, we will issue a refund or send a replacement.

Incorrect Shipping Information

  • Please ensure that all shipping information is correct at the time of purchase. Noxystore is not responsible for packages delivered to the wrong address due to incorrect shipping details provided by the customer.
  • If you realize you've made a mistake, please contact us as soon as possible at contact@noxystore.com. We will do our best to make changes before the order is shipped.

Contact Us

If you have any questions about our Shipping Policy, please contact us at:

Email: contact@noxystore.com