Return Policy
Last Updated: August 28, 2024
At Noxystore, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we're here to help.
Returns
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Certain items, such as perishable goods, custom products, or personal care items, may not be eligible for return. Please contact us for further details.
- You must provide a receipt or proof of purchase to complete your return.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment. The timing of the refund will depend on your card issuer's policies.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@noxystore.com.
- Depending on your location, the time it may take for your exchanged product to reach you may vary.
Shipping Returns
- To return your product, please mail it to: [Insert Return Address Here].
- You will be responsible for paying your own shipping costs for returning your item.
- If you are returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions regarding this Return Policy, please contact us at:
Email: contact@noxystore.com